by Marcia Simon, CTA, APR
 
A European river cruise is a bucket list trip for a lot of people and, once hooked, making multiple journeys is quite common. If you’re exploring a river cruise for the first time, there’s a lot of nitty-gritty information that river cruise companies don’t tell you upfront. Working with a travel advisor can save you a lot of time, money and aggravation in the long run.
 
First of all, there is no “one size fits all” best river cruise company. Some are true luxury, which is fabulous for those who can afford it, but are beyond the budget of most people who travel as a lifestyle. Some river cruises cater to older (aka retired) travelers while others direct their activities to active adults and multigenerational families. There’s also at least one river cruise company that designs the ship, cuisine and itineraries for younger (under 40) travelers who want to hang with people in their millennial age range. So, make sure you choose a cruise directed to your personal interests and demographic.
 
7 Factors to Consider When Exploring a River Cruise Vacation:

1. The big-print price in the catalog is not the price you should expect to pay. Cruise lines quote the lowest cabin category, often the interior cabins with no windows or the lower level cabins with a small fixed window. If you want the big open balcony with sliding glass doors, that upgrade can run up to $1600 higher than the quoted price – per person.
2. Cabin location matters. Midship tends to be the area where you feel the least motion, although river cruises are normally very gentle since you are not sailing through ocean waters. Inquire about stairs and the ship layout. While some people like the convenience of being centrally located, others prefer the quietness of a cabin away from heavily trafficked areas.
3. You need to pay port fees – usually a couple of hundred dollars per person.
4. Alcoholic beverages may not be included. Some cruise lines charge for soft drinks as well. Often, the “all inclusive” package covers beer, wine and nonalcoholic beverages at lunch and dinner. What if you want a cocktail before dinner? Negotiating an onboard credit can help to offset these types of expenses.
5. Most river cruises include excursions as part of the “all inclusive” package. Indeed, there is likely to be something on the agenda every day. However, other options are available – for a fee – and these, not surprisingly, tend to be the day trips that seem like the most fun.
6. Climate change. The weather around the world is becoming less predictable. This means that winters may be mild or furious, affecting snowmelt and springtime water levels. If water is too high, ships can’t always pass under certain bridges. On the flip side, if it’s a hot, dry summer, water levels may be too low to get through parts of the passage. There is absolutely nothing any river cruise company can do about this other than assure passengers that they will accommodate to the best of their ability either transporting passengers by bus to the next location while they swap out a ship already in that area, or putting passengers in a hotel for a night to catch up with a different ship the next day. Before you book, ask the company how they address water level situations, and if they offer any type of credit for passengers who are inconvenienced due to climate change. If you want the option of cancelling a trip due to weather or climate conditions, you will need to purchase “cancel for any reason” trip insurance from a third-party company.
7. If you purchase airfare from the cruise company as part of the package, you may wind up with an unnecessary connection and an unpreferred seat assignment. Getting the flights, seats and luggage allowance you want may not happen unless you pay more to upgrade. You will get there, but not necessarily as conveniently as you would if you booked your flights separately. (Paying for the upgrade through the cruise company is sometimes easier, and usually entitles you to free transfers from the airport.)

 
The best way to get great deals on river cruises is to take advantage of early bird and last-minute deals, off-season schedules, and bargaining power of travel advisors who work with a consortium that brings high-volume special perks. Travel advisors keep their radar up for what clients want.
 
7 Great Things About River Cruising:

1. You get to explore multiple places without having to drag your luggage around. It stays in your cabin.
2. No hassle of driving or figuring out transportation.
3. You get to sleep on a ship and wake up in a new place every day.
4. The ships are small enough to get into ports that the big cruise liners can’t access. (For more authentic and intimate ports, try a barge river cruise.)
5. New itineraries are popping up – the Douro River in Portugal (which is less likely to be affected by changes in water levels), the Mekong River through Cambodia and Vietnam (with pre- and/or post-cruise land tours) and the Amazon River in Peru (which couples well with an add-on to Machu Picchu.)
6. Specialty cruises are becoming popular for families and friends who want to delve deeper into a cultural or educational experience  (e.g. wine tours, beer tours, music tours, Christmas markets and Jewish heritage.)
7. Shorter itineraries (4, 5, 6-days) are now available as the millennial influence takes hold in the travel industry. The trend is to travel more, and with limited vacation time, travel companies are taking note. Pre- and post-cruise land extensions have become very popular as a way to experience a few more days in a destination before heading home. (The standard river cruise trip is 8 or 11 days, which is great for retired travelers who have time and money to see the world, but may put working travelers into a time crunch.)

 
Marcia Simon, APR, CTA, is a PRSA-accredited public relations practitioner, and an IATA-accredited travel advisor. Connect through facebook.com/friendlygrouptravel, Instagram @friendgrouptravel or welcome@friendlygrouptravel.com.

​by Marcia Simon, APR, CTA
 
Heading overseas for your next vacation or business trip?

If you plan to use your phone – at all – for any reason – these tips and helpful apps will assure that your phone remains a valued and reliable companion when traveling internationally:

1. Clean out the trash and load up on useful apps (listed below.) Check your phone’s memory; de-clutter. There’s nothing more annoying than a popup message alerting you you’re out of memory as you’re about to take that next great video. Delete bad photos as well as images you’ve already downloaded or transferred. Clear videos and old voicemails you no longer want, and delete the cache (accumulated garbage) from your apps. Your carrier’s tech support can walk you through this. To make room, transfer files from your phone to an external memory card (if your phone supports this.)Ask your wireless carrier about international plans that meet your travel needs. A temporary monthly fee can save you hundreds of dollars if you need to use your phone for data (navigation) or voice calls. Review, and change if necessary, your network and roaming settings because it’s not always possible to make these changes from outside your “home network area.” Your carrier’s tech support can guide you through this.
2. Save battery and data during your trip by using your phone in a Wi-Fi area as much as possible. Choose hotels that offer free Wi-Fi access. Download directions for daily navigation before you leave your hotel. Turn Wi-Fi, Bluetooth and Location settings off when not using them. (Phones use battery power by automatically searching for Wi-Fi networks.)
3. Bring a charger that has a USB connector as well as an international adapter. Airports, planes and hotels increasing use USB connectivity, which is more universal.
4. Don’t forget your headset. With low-cost airlines charging for just about everything, including headsets, it’s a lot easier to bring your own. Depending on how much you’re willing to invest, the quality will likely be better, too.
5. Load useful apps.

  Try these Travel Apps to save time and sanity:

1. WhatsApp, Facetime, Skype or Zoom – for phone calls and video chats over Wi-Fi. Make sure your family, or whomever you’ll be communicating with back home, has also downloaded the app and established an account. Then your calls will be free from any Wi-Fi zone.
2. Your airline’s app – Whether it be Delta, United, Norwegian, EasyJet or any other airline, you’ll get real-time updates, including gate information, delays and other changes. You’ll have easy access to your boarding pass and rewards program. Some airlines offer entertainment and Wi-Fi on your device accessible only through the airline’s app.
3. Your bank’s app – so you can check your balance, or transfer money to get cash from the ATM. (Rule of thumb – use debit card at ATM to get local currency; use credit card for purchases. Why? Cash withdrawal using a credit card is usually considered a cash advance with high interest rates; and while most merchants overseas accept American credit cards, many will not accept a debit card.)
4. Currency converter – to quickly check the price equivalent before you buy something
5. Google Translate or other language app – to help you find the words, or to scan something in a local language (e.g. a menu, brochure or sign) for translation into English. It’s also a good idea to download the dictionary of the language spoken at your destination before your trip, so you can still access translation when you’re offline.
6. Duolingo – to help you learn the language, or at least understand pronunciation. It’s a nice gesture.
7. Your hotel’s app – This is helpful if you stay at the same hotel or chain for more than a couple of nights. You can request early check-in, late check-out, and expedite the process.
8. Uber – usually lower priced than a taxi; many airports do not allow Uber drivers to pick up at arrival terminals near the Taxi Line, but some do, so you’ll need to check. Once out of the airport, Uber is a good choice if you need a ride from your hotel or downtown area. Lyft is talking about building out their international service, but for now, Uber is the established option.
9. Mobile Passport – makes getting through Customs upon your return a faster process. Remember to load your flight and passport information before you reach Customs. This app works at 26 airports in the U.S. for US citizens and Canadian visitors only.

 
Marcia Simon, APR, CTA is a travel advisor and principal at friendlygrouptravel.com and MSE Public Relations. She writes about health, wellness and travel.
​Connect: welcome@friendlygrouptravel.com,  facebook.com/friendlygrouptravel, 
@friendsgotravel on Twitter and friendgrouptravel on Instagram.

​by Marcia Simon, CTA, APR
 
From barefoot beach festivals in Barbados to road tripping along the California coast, a Northern Lights polar expedition, and camping in the White Mountains of New Hampshire, the message was clear that opportunities await for every budget.
 
The New York Times Travel Show, held every January, packs adventure seekers and armchair travelers into the Javits Center for two days designed to lure them into the world of wanderlust. The preceding day is reserved for travel advisors (formerly called agents) anxious to up their games by connecting with thought leaders about the state of the travel industry –  what happened in 2018 and what’s new for 2019.

Above photo: Avalon Waterways’ Siem Reap river cruise takes you along the Mekong River through Vietnam and Cambodia, offering an unforgettable blend of fascinating cultures, ancient architectural wonders and beautiful landscapes.
Photo credit: Avalon Waterways

Top Destinations
Although people increasingly search online for Bora Bora and exotic islands, they are more apt to go to Hawaii and Key West, which remain two top American vacation destinations. New Orleans is also popular because of its authenticity in regional cuisine and music – both big factors for fun seekers.
 
Internationally, travelers are discovering Vietnam, Cambodia and Portugal, with river cruises on Portugal’s Douro River “selling like hotcakes,” according to Kristin Karst, executive vice president/co-owner of AmaWaterways. The Danube River cruise through Romania includes an intriguing visit to Dracula’s Castle.
 
London, Barcelona, Ireland, Iceland and Italy are still popular, but expect competition from big cruise ships sailing from New York to Cuba in 2019, and more cruises leaving from the west coast.

Where are we going?
According to Cohen, the typical traveler spends 3.2 hours each day on the Internet for personal use. 44 percent of this time is spent on social media. About 20 percent of people pick a destination based on social media content (31 percent for millennials.)
 
Knowing this, brands are using digital platforms and apps to allow people to personalize their trips – 90 percent of travelers use a mobile device at their destination for maps and navigation, 87 percent to find places to eat. Consumers expect free Wi-Fi and usually get it. In return, suppliers get your data so they can learn your preferences and aim their marketing efforts directly at you.

As climate change and overtouristing may potentially “ruin” some travel experiences people have dreamed of, there’s a consumer-driven sense of urgency to “do it now” before it’s too late. Coral reefs are dying; rising waters erode beaches; droughts affect water levels in rivers. The industry believes it’s going to get worse before it gets better.
 
Without a doubt, it’s still a beautiful world. Travel gives people a chance to escape the craziness of life. Travel has the power to put you in a healthy place. About 36 percent of surveyed travelers said they would want to take a trip alone to get away and explore something new. For the majority though, the industry consensus is that the #1 reason most people travel is to spend time with people they love.
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Marcia Simon, APR, CTA, an IATA-accredited travel advisor and PRSA-accredited public relations practitioner, is principal/owner of friendlygrouptravel.com and MSE Public Relations. Connect through Facebook @friendlygrouptravel, Twitter @friendsgotravel, Instagram @friendgrouptravel or email  welcome@friendlygrouptravel.com.